Sunday, October 24, 2010

Kohl's Update: B+

After my rant and rave, Kohl's sent me an e-mail saying they apologized for not giving me more information on the cancellation of my boots. Apparently, they ran out of stock when it came time to fill my order. They took the boots completely off of the web-site and informed me that when they do get re-ordered from the manufacturer, they will honor the sale price as well as give me free standard shipping. All I would need to do is inform the company when I placed that order so they could apply the appropriate discount.

I responded and said I appreciated their quick reply and the fact that they would honor the sale price.

But me being Stacy, this wasn't going to do...at all. The next day, I called the Kohl's that's about 30 minutes away from me and asked if they had the boots in stock. They had one pair left! I asked if there was any way for them to hold the boots for me. Alas, when I arrived at 10:30pm that night, they had my coveted boots at customer service.

I did not cancel my order. They responded promptly. They would honor the price. And they offered free standard shipping. My only issue was the initial e-mail informing me of the cancellation. If that e-mail was worded differently with a specific reason, that would ease the delivery of the message.
I did get my boots. I got more Kohl's cash. And I did get some good deals. Although I may not order online anymore, Kohl's still has my business. I've always had a good experience in the actual store, thanks to the associates.

I do have to note that in my initial e-mail to the company, I did not curse or insult the poor reader of my complaint. I said I was disappointed, and I understood that it may have been a technological error. I believe that had a lot to do with the type of response I received from the company. Customer service reps hear/read complaints and negativity all day long. Keep that in mind next time you communicate with a rep! Lesson of the day. =)

Thursday, October 21, 2010

Sorry Kohl's, You Failed.

So I just received an e-mail from Kohl's about my order:

Dear Stacy,

We're sorry, but we've modified Order Number 484****** for the following reason(s): 484******. System Cancellation.

My heart sank. I scrolled down and saw this:

Candie's Wisper Tall Boots Black 7.5 No $38.99 1 $38.99
***CANCELLED***

Seriously?! I can't find these boots at either of my local Kohl's stores, and now they're not even listed on the web-site! I've been searching for them for a month!

The thing that really bothers me is that they just sent an e-mail saying they cancelled the boots. No in-depth reason, no effort to rectify the situation, and no offer to put me on a wait list. Just a "sorry for the inconvenience."

I e-mailed them saying I wanted to cancel my entire order. It was honestly over $100 worth of merchandise. I spend a lot of money there, so this is just madness. The ONLY reason I placed the online order was to purchase the boots. I added a few other things to qualify for free shipping. If they can randomly modify my order, so can I.

I'll let you know how they handle the situation, good or bad. Right now, they have a fail rating with me. I don't think I'm being unreasonable.

I'm really not materialistic. I hardly ever spend that kind of money on a pair of shoes. It may not be a lot to some, but I like to watch my money. I pay my bills on time, in full, every month. I save up for things that I want. And I research "big" purchases. It takes me forever to choose a purse or a new pair of shoes because I'm so picky. I wait things out for the best deal. I use my coupons. I looked at several different brands and it took me months to pick out and buy my laptop.

Right now, I'm just disappointed. I was really excited about the boots. Probably too excited. Oh well.

Tuesday, October 19, 2010

I Need These Boots!

Every once and a while, I get really excited about an item of clothing. And that item of clothing is always out of stock in my size. Ladies (and gentlemen), it's happened again...

I started my online love affair with a pair of black Candie's boots:

They can be casual or dressy, and most importantly, they look amazingly comfy. I took the journey to my local Kohl's and alas, they had a ton of them in gray and black. My excitement grew when I saw the ever so elusive size 8 in the black boots. I tried them on, walked around, and sadly determined that they were too big. The retail price is usually $79.99, but Kohl's had them on sale (as usual) for $39.99. I scoured the shelves for a 7.5 and I found a pair in the gray. I reluctantly tried them on, just to see how they fit. Wouldn't you know it - I need a 7.5 in these boots. And they didn't have a 7.5 in the black pair.

I asked an associate to check the stock room for me, and he came back empty handed. Drat. The only sizes that are left online are 6 and 9.5. So I may have to venture to another Kohl's. Because I really want these boots. They are indeed comfortable and very cute.

Wish me luck!
**Update (10/20/10, 3:03 A.M. CST): I was perusing the Kohl's web-site, and low and behold, the had the black boots in sizes 6 and 7.5!!! I ordered mine, along with a coat that I passed on at the brick and mortar store, two camis, and some skinny jeans that were on sale for $12.99 each! I got free standard shipping and $20 in Kohl's cash. I'm now a happy girl. My order should arrive between 10/26 and 11/1. I'll keep you updated!

Monday, October 18, 2010

Support Your Girls!

**Side note: This post was written a long time ago, and saved as a draft. I never posted it, and I believe that October is such a fitting month for this one! Save the ta-ta's!

Ok so I went shopping with my boy on Sunday and I have determined one thing: you can try to avoid an obsession all you want, but eventually it's going to catch back up with you. I've been trying to be good and save my money. I've been getting things that I "need" as opposed to want, and yesterday, that theory flew out of the window completely...

Let me explain:

Bras.

A four letter word that gets me into trouble. I love bras - all of the colors, designs, and purposes. I have an odd bra size, so it's difficult to find ones that fit me and I like. I hit the jackpot at Gordman's, and my trip to Victoria's Secret was also successful because 1. I had a giftcard and 2. I found a super comfy bra.

Certainly I'm not the only girl out there that can appreciate a pink striped support system. If you have on cute undies, you just feel better. At least I always have.

For a while, I lost my little obsession due to practicality and the need for neutral bras. Let's face it, a turquoise bra with silver shiny stars does not look good under a white t-shirt (even though it seemed to be a "trend" there for a while). My collection slowly decreased, and now, thanks to Sunday's escapade, it's back to a satisfactory amount. I like variety, what can I say?

The point: I had not been into Victoria's Secret in a long time. Apparently, they have dressing room attendants now. You go in, try on your selections, and if they don't work out, you hit the service button located in your room and they get you the right size/color/style. I must say, I was pretty amused by this. I utilized their service and BAM - they matched me with the perfect bra. Sometimes you just need to tell them what you're looking for and the consultants will help you out!

What is this great bra, you ask? The Dream Angel's (R) Demi Bra. I got one in black. It's super soft, super comfy, and it just gives you a great look. I may invest in more of their bras. I've always been one for quantity and variety instead of quality. That may change soon!

Friday, October 15, 2010

Top 3 Fall Nail Colors

O.P.I. is by far my favorite nail polish. Call it a cult following, or a "cool kids" polish if you want to. The truth is, it's a good quality product. Some colors and formulas are a bit wonky and require a little more attention and work. None of these are said colors.

For the fall, I'm really excited that I can wear darker colors without being "goth" or depressed.
My top 3 fall colors are:

Diva of Geneva This is currently on my toes. It's like a dark purple/fuchsia color. It has some shine to it, which I like.

Conquistadorable Color


This color is a very solid berry color. Good for a pink, jewel-toned, girly look without being super bright.

Lincoln Park After Dark

This is a great dark color. It's not black, but it's close. I just bought this because it was a little harder to find. I do own Lincoln Park After Midnight, but After Dark seems to be a darker, more solid purple. After Midnight has some shimmer to it, and it's a bit lighter - more of a dark eggplant.

It was really hard to simplify the list! I have a growing O.P.I. collection so top picks are never easy. Ulta usually has a Buy 2 Get 1 Free deal with O.P.I. so that's why I chose three colors. Cute and budget conscious! What more could you ask for?!

Wednesday, October 13, 2010

Ins and Outs 2

So after a long, long time of not writing, I figured out that I miss it. "Ins and Outs" are always a good way to get back into the swing of it. *swing*

Ins:

1. Cooler weather that makes it acceptable to wear hoodies. I love wearing my hoodies - I have a lot that my boyfriend gave to me because they were to small for him. These are among my favorite. They're so cozy and warm.

2. Water. Ok, so if you know me personally, you recognize that I am a Dr. Pepper addict. Someone actually mentioned that if they don't see me with a Dr. Pepper, they know something is wrong. Ack! I went to Target one day (I'm determined to stay out of Wal-Mart), and they had Smart Water on sale for $1. The bottles are about 24 ounces, so I purchased two bottles. The water was terrible. I realize that we're spoiled in Memphis because we have excellent water. So what did I do? Since I liked the bottles so much, I poured out the Smart Water, and in went the Memphis tap water. I forced myself to drink a whole bottle yesterday. I'm doing the same today. No Dr. Pepper whatsoever. Just water. To some people, this may not seem like a big deal. I'm not a water drinker, never have been. It's always caffeine or sweet tea. I'll keep you updated on my water expedition.

3. Lie To Me. I forgot how much I liked this show. I missed the last few episodes, but thanks to FOX posting the episodes online, I'm caught up!

4. My patchwork blanket. My Memaw made me a patchwork faux fur blanket out of leftover scraps last year. I went and retrieved it from my storage unit, and now all is right with the world. It's cozy, warm, and soft. And over sized. Bring it on winter!


Outs:

1. Living in the shell of a house. Our house is currently up for sale, and while I'm utterly grateful to have a place to stay so I can keep saving money, I miss having a home. I basically have a TV, couch, and bed. I do have a microwave and refrigerator. Most of my stuff is in storage, so I'm living on bare minimums. It's also an eye-opener. I have too much stuff. It's amazing to see what you can live without.

2. Missing The Big Bang Theory. I keep forgetting it was moved to Thursday night. They don't post them anywhere online, so that makes me sad. Drat!


Wow! Only two "Outs" for me this time?! I suppose the positive outweighs the negative. =)

Tuesday, November 3, 2009

Tuesday's List - Fall Fashion and Accessories


I figured I would jump on the bandwagon! One of the girls I went to high school with started a blog a little while ago, and I adore it. She's the mother of a 17 month old little boy, loves to cook, loves to decorate and create, and bascially does all of the cool stuff I would love to do as a mom (when I become one down the road, of course).

This week's list (my first!) is Fall Fashion and Accessories. Here we go:

[1] My new Rocket Dog Boots. Yes, I raved about them last Thursday, but hey, I love them!


[2] Long Necklaces. I bought a couple from Kohl's when they were on sale, and I love how they just add a little something to the outfit without being too overpowering. My favorite so far is this one:

[3] Sweaters. I'm so excited that I finally got to unpack my sweaters. They're just so warm and cozy. I like longer sweaters that go down past my waist.

[4] Leggings. Yes, I'll admit it. I hated leggings for a long, long time. Everyone was wearing them. But after buying a sweater dress and another longer fall-like dress, I realized leggings keep me warm and they look good. Drat. Sometimes, I hate that I like things, especially really trendy things. I like to be different, and it seems like trends make everyone look the same (duh).

[5] Dark Nail Polish. I really like how they look. OPI's Linkin Park After Midnight is my current favorite.

Those are all that I can think of right now! Hopefully I can keep remembering to do these each week. =)

Friday, October 30, 2009

Matte Nail Polish?

As girls, we're used to having shiney polished nails in every color of spectrum. Well, lately, I've noticed a new trend: flat, matte nail colors. I've seen a few reviews and swatches online of said polish, but I haven't been brave enough to try it.

I went to Ulta, and OPI has a new Matte collection. There are a few different colors: pink, bright green, navy blue...forgive me but I can't remember the exact names. Anyways, I bit the bullet and bought the Matte version of one of my new favorite darker colors: Linkin Park After Dark. Granted, I have Linkin Park After Midnight (which I think is a tad bit darker - I don't really know), but it was nearly the same color.

I must say, I kind of like the look. Supposedly it doesn't last as long as normal OPI colors. And you're not supposed to use a base or top coat when you apply it. [Sidenote: if you use a clear base coat nail polish before you apply your colored nail polish, it will keep your nails from staining. I didn't know that. Blair (JuicyStar07 on YouTube) mentioned it in one of her videos and I tried it. It actually works!]

Here's what it looks like:

Sorry about the crazy flash. Hopefully you can kind of see what I mean. I'm still getting used to the look, and it honestly looks like I painted my nails with a Sharpie and it dried. It's not black - it's more of a really dark purple/plum color, so it's not quite as harsh.

I really like how the hot pink one looks, so I may go back and buy it when Ulta puts them on sale. This one isn't quite an obsession yet, but I thought I would mention it because it's becoming such a huge trend. What do you think?

Wednesday, October 28, 2009

New Boots!

Once again, my obsessions are few and far between; however, I went shopping with M today and as we all know, she's my enabler.

We went to Gordman's because we both got e-mails about their 50% off of Clearance Sale. I wanted to find a skirt for my Halloween Costume, and I ended up walking out with the most awesome boots I've ever laid my eyes on:

Aren't they cool?! Since they were at Gordman's, they were cheaper than usual. Plus, I had a 20% off a single item coupon. The only issue was that they only had a 8.5 and a 7.5. The 8.5 boots were too big, and the 7.5 boots were a little tight but they'll stretch as I wear them.

They're Rocket Dog Chaingang Boots. Normally $69.00, I got mine for $40! They're cute, comfy, and exactly what I've been looking for. They have a little bit of a cowboy look, but the buckles and lose design on top make them more biker-like. Make sense?

I can wear these with my corduroy skirt from Ross. I'm SO excited! I've never had a good pair of casual boots that I absolutely love. Mission accomplished!

Tuesday, September 29, 2009

Candle Time!

So I've been loving candles lately. Ever since I went to Bath and Body Works, I've been lighting random candles around my house. It started when I was cleaning my kitchen and I wanted the room to smell good...now it's a, well, newfound obsession! =)

Right now, I'm burning my Pineapple Orchid Candle from Bath and Body Works. Now they have their 14.5 oz candels on sale: 2 for $20! I may go get some fall scents. They actually have a collection called "The Perfect Autumn" so I need to go check those out.
That's my little mini-obsession for the moment. I need to post more, but my obsessions are few and far between right now. Not a lot of time to search and buy. If you have any suggestions, let me know!